Seller Policy

Last updated: July 2026

Seller Responsibilities

As a seller on BookishFlow, you agree to the following responsibilities:

  • Provide accurate descriptions, condition details, and pricing for all listed books
  • Upload real, clear images of the actual book being sold (not stock photos)
  • Respond to buyer inquiries within 24 hours
  • Ship orders within 2 business days of order confirmation
  • Use proper packaging to prevent damage during transit
  • Maintain up-to-date inventory and mark items as sold promptly
  • Honor the listed price and not cancel orders for higher profit

Product Quality Standards

  • Books must be in the condition stated at listing (Like New, Good, Acceptable)
  • All pages must be intact and readable (minor markings allowed if disclosed)
  • Covers must be attached unless stated otherwise in the description
  • Highlighted or annotated copies must be clearly marked as such
  • Damaged, moldy, or water-damaged books are strictly prohibited without clear disclosure
  • eBooks and digital materials must be original and free from malware

Real Images Requirement

All book listings must include real photographs of the actual book being sold. Using stock images, publisher images, or images from other sellers is strictly prohibited and may result in listing removal or account suspension.

Tip: Books with real images are 3x more likely to sell and receive higher buyer trust scores.

Pricing Rules

  • All prices must be in Indian Rupees (INR)
  • Prices must include all applicable taxes
  • Dynamic pricing or price manipulation is prohibited
  • BookishFlow charges a platform fee of 10% on each sale

Prohibited Listings

  • Pirated, counterfeit, or unauthorized copies
  • Books with explicit, obscene, or offensive content
  • Items that are not books or educational materials
  • Digital downloads that infringe on copyright
  • Multiple listings of the same book at different prices
  • Books that are not in the seller's possession

Account Suspension Rules

BookishFlow reserves the right to suspend or terminate seller accounts for:

  • Repeated violations of the Seller Policy
  • Selling counterfeit or pirated books
  • Fraudulent activities or chargeback abuse
  • Consistently poor ratings (below 3.0 average)
  • Failure to ship orders within the required timeframe (3+ violations)
  • Providing false information during verification
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